Postage and Packing Charges - UK Customers

Postage cost for all UK parcels are worked out according to weight, we offer a choice of either 1st or 2nd class postage.
Postage for some of the lightweight and Flatter shaped gift items / gift certificates, if ordered on their own, will cost just £1.44/£1.11  if they can be sent as a large letter ( However there are some gift items, although they are small & lightweight, that just due to their shape cannot be sent as a large letter size package and so will have to be sent as a small parcel)  
We find that most parcels containing bedding items will fall into either the 1kg or  1.5kg postage brackets - Parcels containing enough items to weigh 2kgs are usually too bulky to fit the small parcel size limitations, so need to go as a medium parcel,hence the price increase - However if a parcel can be posted at a cheaper rate you will of course be refunded the difference: 
Weight  1st Class  2nd Class 

 Up to 100g (Large Letter)

£1.44  £1.11
 Up to 1kg (Small Parcel) £4.00 £3.35
 Up to 1.5kg (Small parcel) £5.72  £3.35
 Up to 2kg (Medium Parcel) £9.17 £5.45
Overseas Postage
Orders from overseas customers will be sent by Airmail,which has an average delivery time of 3-7 days, however it may take longer than this depending on the destination of the parcel.
On rare occasions there may be some non bedding items (i.e Giftware, Cage accessories etc..) for sale on the Website that due to their weight etc..  may not be not available for purchase by overseas customers, If so, it will be mentioned in the description of the item in question, and we ask that you do not attempt to purchase them, (if any unsuitable items are added to an order by mistake they will be removed and refunded if applicable)
We currently ship to many overseas locations,including:Austria, Australia, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, Ireland,Isle of Man, Italy, Japan, Luxembourg, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, Switzerland. (- Due to increased costs charged to them from the US postal service,Royal mail have had to increase to costs of delivery to the USA by such a large amount,we have chosen to stop selling to the USA for now - Sorry for any inconvenience) 
Please see the table below for the postage costs to your country:

If you are ordering from overseas and wish to find out the exact postage cost of your order before going to checkout please view your Basket  and then select your Country from the drop down box, it will then show you the exact cost of the Postage of the items in your basket to your location.

(If you go directly to checkout from the product pages the postage costs will not be displayed until you have put in your delivery location) 
(If your country is not on the list but you would like to buy from us then please email us as we may be able to ship to you.)
See below the price table to see which zone is in which price bracket:
Up To: Europe
100g £5.95 £7.30 £8.40
250g £6.05 £8.45 £10.05
500g £7.95 £12.35 £14.65
750g £9.20 £15.00 £17.75
1kg £10.35 £17.80 £21.00
1.5kg £12.35 £22.35 £27.00
2kg £13.15 £23.45 £28.70
Over 2kg P.O.A P.O.A P.O.A
Europe - covers delivery to all European Countries
Zone 1 is Canada and Japan
Zone 2 is for anywhere else not covered by the other 2 options i.e Australia,New Zealand etc....
Orders weighing over 1.95kg will be very expensive to post overseas ,so please ask for a price quote before ordering if you think your order may weigh more than this,If postage is not agreed before you place an order then the order will be cancelled.
We are willing to send orders by Surface mail if required - however,while this may be a cheaper option it can take between 2 and 12 weeks for delivery depending on the destination,so is not recommended unless you really are in no hurry for your purchases.
If you do wish to opt for Surface delivery please contact us and we will work out the cost for you. 
International buyers – please note:
Any import duties, taxes and charges that you may incur are not included in the item price or Postage costs. These charges are your responsibility to pay.
Please check with your country’s customs office to determine if there will be any charges and what these additional costs will be prior to purchasing.
Due to the Current situation we are only posting Parcels out 1- 2 times a week - and as the Post office is very busy and currently having understandable delivery issues  please be aware delivery may take a little longer than usual at this time.
We aim to dispatch any order containing ready made /in stock items within 48hrs of receipt however orders received on Friday and over the weekend will be usually not be dispatched until Mondays.
Orders placed over Bank Holidays or during Christmas /New Year holidays will be posted on the next available day that  the Post office/Courier  is open. 
Custom orders containing 'Design your Own'  or personalised items will take longer - we aim to have orders completed within 14 days,but please allow longer during busier times ( Especially during Autumn and Winter/Christmas time)
 If for any reason any item that you have purchased should be unavailable,then you will be contacted by us as soon as possible and you will be offered either a full refund for the item and any associated postage charges,or if there are similar items available in the shop you will be able to choose one of these instead.