Terms and Conditions

Terms and Conditions
By making a purchase from Cavy Couture, you indicate you agree with my terms and conditions, detailed below.

You can buy products from me online using your credit or debit card via Paypal (you do not need to have an account with Paypal to use their service) or by sending a cheque or Postal Order. Our payment service providers offer a secure purchasing environment online and handles all credit and debit card payments. When paying by Personal Cheque your order will not be dispatched until your payment has cleared. Certain products may vary slightly, resulting in apparent colour variations as seen in our website or promotional literature. Therefore, colours depicted should be used only as a guide.

The prices displayed on our website are in Great British pounds. The price payable for the goods you order is as set out on my web site at the time you place your order. I reserve the right to change the prices of the products at any time.

Delivery times depend on the destination and the service selected. I will not be held liable for any loss caused to you by late delivery. Please contact me if your goods do not arrive when expected and I will investigate.

These terms and conditions are governed by the laws of England and Wales, but do not affect your statutory rights.
When placing an order with Cavy Couture, you are making an offer to purchase the goods contained within that order. I reserve the right to accept or decline that offer. I will not accept liability for any errors in the description of goods on the website, and can change those descriptions at any time. I will however do our utmost to correct any problems as soon as I become aware of them.
Cavy Couture can only be held liable for loss up to the cost of the product(s) purchased.
I will not be responsible for any losses resulting from your use, or your inability to use my website.
All copyright, design and intellectual property rights relating to our designs will remain the property of Cavy Couture.
The Cavy Couture website (http://www.cavycouture.co.uk/) contains links to other websites, which are provided to enhance your shopping experience, but these sites are not under my control. I will not be held responsible for any loss or damage caused by using these sites, which extends to the information, products or services displayed on those sites.

Please note that whilst all products are produced to a high standard and of quality materials, Cavy Couture is not responsible for the safety of your pets. You should always supervise your pets with their toys, and if any damage is evident, please remove the item immediately.

Privacy Policy#

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). 

We collect information about you to process your order and to provide you with the best possible service. The type of information we will collect about you includes:
  ~ Name
~ Address

~ Phone Number

~ Email Address

This personal information will be held securely in accordance with the law. We will not rent or sell your name, address, e-mail address, or personal information to any third party other than a reputable courier company/ Royal Mail for the sole purpose of delivering your goods.
 The information we hold will be accurate and up to date. You can check the information that we hold about you by contacting me. If you find any inaccuracies we will delete or correct it promptly.

Please note that we do use a tool provided by Google which tracks visits to the site to help us provide a better service for our customers - This tool uses 'performance cookies'. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.
 Please read below for the official Google information on that software:

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”